Client Profiles
In-house Training

Operating in the finance and securities sector requires IT systems with strong controls, security, data accuracy, and traceability. Infochief's training program therefore focuses on Internal IT Audit capabilities, risk identification, control assessment, and the development of practical audit reports for BVSC's IT management and control teams.

Bao Viet Securities Joint Stock Company (BVSC) was established in 1999 with Vietnam Insurance Corporation, now Bao Viet Holdings, as a founding shareholder. As a long-standing participant in Vietnam's securities market, BVSC provides securities services, investment advisory, and financial solutions to individual, institutional, and corporate clients.

With large-scale infrastructure and IT systems, internal controls must cover governance, operations, security, and technology risk management. Infochief's program at MobiFone focuses on Internal IT Audit, helping learners develop a systematic approach to assessing risks, controls, and the operating effectiveness of the IT environment.

MobiFone Telecommunications Corporation was established in 1993 and is one of the companies that laid the foundation for Vietnam's mobile communications market. Over time, MobiFone has expanded from traditional telecommunications services into digital services, technology solutions, and an ecosystem serving individual and corporate customers.

A broad operating network and continuous-operations requirements mean the IT function needs integrated management capabilities across services, infrastructure, people, budgets, projects, and risks. Infochief's Professional IT Manager program is designed to systematize the IT management role and strengthen the ability to lead the IT function in alignment with business objectives.

Vietnam National Petroleum Group (Petrolimex) was formed through the equitization and restructuring of Vietnam National Petroleum Corporation. Petrolimex plays a leading role in Vietnam's domestic petroleum market and also operates in related areas such as petroleum transportation, liquefied gas, petrochemicals, construction and trading, and financial services.

In a banking environment, IT incidents can directly affect services, customers, and business operations. Infochief's Techcombank training profile therefore focuses on IT Incident Management and Root Cause Analysis – RCA, helping teams standardize how they identify, prioritize, resolve, and prevent recurring incidents.

Vietnam Technological and Commercial Joint Stock Bank (Techcombank) was established in 1993 and has grown into one of Vietnam's large joint-stock commercial banks. The bank places strong emphasis on technology investment, service digitization, and operational capability development to support continuous, secure transactions and an increasingly demanding customer experience.

Infochief's program at BIDV focuses on IT Service Management – ITSM, helping the team build a service mindset and standardize Service Desk, incident, problem, change, configuration, deployment, and service-level management activities. The goal is to align IT operations with service quality and the bank's operational requirements.

The Joint Stock Commercial Bank for Investment and Development of Vietnam (BIDV) traces its history to 1957 and has developed a service ecosystem spanning banking, investment, and finance. With a large operating network, IT plays a critical role in maintaining service stability, supporting transactions, and ensuring customer experience.

For IT solution sales teams, consultative skills and the ability to communicate value are as important as product knowledge. Infochief's program focuses on IT Services & Solutions Sales Skills, from needs discovery and opportunity analysis through solution development, presentation, negotiation, and customer relationship development.

VNPT is a nationwide telecommunications and technology enterprise that develops a wide range of digital services for government agencies, organizations, and users. VNPT Thanh Hoa's IT Services Center provides, supports, and develops technology services and solutions for customers in the local market.

At CMC Hanoi, Infochief delivers the IT Service Desk Analyst program to standardize the role of service support teams. The content focuses on request intake and handling processes, Service Desk tools, communication skills, KPI measurement, and organizing support operations in a professional and consistent manner.

CMC Technology Group is a Vietnamese technology enterprise operating across areas such as technology & solutions, digital infrastructure, telecommunications services, and international business. CMC units provide IT solutions and services to a wide range of corporate clients with demanding technical support and service quality requirements.

Infochief's Professional Helpdesk Skills – Level 1 program is designed to strengthen service attitude, support processes, and scenario-handling skills. Learners practice face-to-face communication, telephone and email support, complaint handling, and coordination to resolve user requests.

CMC Saigon operates in systems integration and provides IT solutions and services to corporate clients. The nature of the work requires Helpdesk/Service Desk teams to combine technical capabilities with clear communication and a professional service experience throughout the support process.

Infochief's Professional IT Management Skills program focuses on systematizing IT management activities in a school environment. The content covers user support, infrastructure management, security and risk, department organization, KPIs, SOPs, and improvement planning.

Vietnam Australia International School (VAS) was established in 2004 and has developed an education system from preschool through high school in Ho Chi Minh City. A multi-campus education environment requires stable IT infrastructure to support teaching, administration, information exchange, and user support services across the system.

Infochief records that the ITIL 4 Foundation program was delivered at BVIS Hanoi to establish a common language for IT Service Management. The program helps the team understand the Service Value System, ITIL 4 guiding principles, the service value chain, and a continual improvement mindset.

British Vietnamese International School Hanoi (BVIS Hanoi) is a bilingual international school in Hanoi that combines an international education environment with a foundation in Vietnamese culture and language. The school's learning and administrative activities increasingly depend on stable IT infrastructure, applications, and services.

In an enterprise environment that relies on digital systems and data, information security management should be approached through risk, policies, roles, controls, and continual improvement. Infochief's program helps learners connect these elements into a structured management approach suitable for IT and security teams.

Axis Vietnam is an enterprise client recorded by Infochief for the Information Security Management training program in Ho Chi Minh City. The available source profile focuses primarily on the program and classroom images, so the company introduction is presented at a general level to avoid attributing incorrect legal-entity information.

Infochief's records show that an ITIL Foundation program was delivered at Acecook Vietnam. The program provides a foundation in service management thinking, the roles of IT processes, the relationship between operations and business needs, and a basis for continual IT service improvement.

Acecook Vietnam Joint Stock Company has more than three decades of experience in food manufacturing and has built a large-scale production and distribution system in Vietnam. As manufacturing and business operations become increasingly dependent on data, applications, and technology infrastructure, the quality of IT Service Management becomes an important factor in maintaining stable operations.