Corporate learners completing Infochief Academy’s AI and ChatGPT workplace productivity program

Boost Workplace Productivity with ChatGPT

Apply AI and ChatGPT to business work: write effective prompts, automate tasks, support analysis, create content, improve decision-making, and develop implementation plans.

Course Contents

1Course Overview

Using ChatGPT to improve workplace productivity can help organizations optimize operations. ChatGPT can automate repetitive tasks, save time, and reduce administrative workload, allowing employees to focus on higher-value activities and strengthen creativity. It can also support data analysis, marketing content creation, and more effective communication.

With its strong natural language processing capabilities, ChatGPT can help organizations improve customer service quality and accelerate Digital Transformation.

Infochief Academy’s “Boost Workplace Productivity with ChatGPT” course is designed for business leaders, managers, and employees. It helps learners understand how AI/ChatGPT works, explore its application potential, and practice effective use in marketing, sales, customer service, process automation, and data analysis.

Duration2 days / 4 sessions
Delivery FormatPublic / In-house
Target ParticipantsBusiness leaders, managers & employees
CertificationBoost Workplace Productivity with ChatGPT

2Training Objectives

  1. Build knowledge of AI and ChatGPT: Understand their nature, operating principles, benefits, and business applications.
  2. Develop practical ChatGPT skills: Learn how to apply ChatGPT to specific tasks across business functions to improve work effectiveness.
  3. Save time and effort: Automate manual tasks, reduce workload, and allow employees to focus on higher-value work.
  4. Improve workforce productivity: Use ChatGPT effectively to improve employee productivity.
  5. Set objectives and plan effectively: Use ChatGPT to analyze data, propose solutions, and develop structured and effective work plans.
  6. Support Digital Transformation: Strengthen employees’ ability to apply technology and help accelerate Digital Transformation across the organization.

3Target Participants

i. Business leaders: Chairpersons, Boards of Directors, Members’ Councils, executive management teams, senior leadership, Chairperson Assistants, and CEO Assistants.
ii. Middle managers: Functional directors, heads and deputy heads of departments, divisions, and business units.
iii. People who want to use ChatGPT for tasks such as writing, summarizing, translation, information search, self-directed learning, and other everyday uses.
iv. People who want to build practical applications with ChatGPT and connect it with other generative AI tools in areas such as marketing, sales, business, and creative work.

4Course Content

Part 1.Introduction to AI and ChatGPT
  • History of AI Development
  • 7 Stages of AI Development
  • How ChatGPT Works
  • Other AI Tools and Platforms beyond ChatGPT
  • Benefits of Applying ChatGPT in Business
  • Ethical and Responsible Use of ChatGPT
Part 2.Prompt Writing Techniques for ChatGPT
  • How to optimize prompts for better results
  • Common prompt-writing mistakes and how to correct them
  • Examples of different prompt types.
  • How to review and refine prompts
  • Evaluate output quality
  • Refine prompts to improve results
  • Use feedback to optimize prompts
Part 3.Business Applications of ChatGPT

1. Executive Management

  • Analyze data and financial reports
  • Analyze markets and competitors
  • Support strategic decision-making
  • Create and manage meeting schedules
  • Support market trend analysis and forecasting

2. Administration & Human Resources

  • Automate responses to frequently asked employee questions
  • Create and manage recruitment announcements
  • Analyze employee performance data
  • Support interviewing and recruitment processes
  • Manage and update employee records

3. Accounting & Finance

  • Automate financial reporting processes
  • Analyze and forecast financial performance
  • Manage invoices and payments
  • Check and reconcile accounting data
  • Support budget planning

4. Sales

  • Provide online customer consultation and support
  • Manage and track orders
  • Analyze sales data and market trends
  • Create and manage sales campaigns
  • Optimize sales processes

5. Marketing

  • Create advertising and promotional content
  • Analyze marketing campaign data
  • Manage and optimize online advertising campaigns
  • Create and manage social media publishing schedules
  • Research and analyze competitors

6. Customer Service

  • Support customers 24/7
  • Provide product consultation and guidance
  • Support omnichannel communications
  • Analyze customer data

7. Production Management

  • Manage and optimize production processes
  • Forecast material requirements
  • Analyze production performance
  • Create and manage production schedules
  • Support product quality inspection

8. Research & Development (R&D)

  • Analyze research data
  • Create research reports and documentation
  • Support experimentation and results analysis
  • Manage research projects
  • Search for and synthesize new information

9. Software Development

  • Support code writing and review
  • Create and manage technical documentation
  • Analyze and process large datasets
  • Automate software testing processes
  • Support technology project management

10. Legal

  • Create and manage contracts
  • Support legal analysis and advisory work
  • Search for and synthesize legal information
  • Support legal compliance reviews
  • Draft and edit legal documents

11. Procurement & Investment

  • Manage and optimize purchasing processes
  • Search for and evaluate suppliers
  • Analyze procurement data
  • Create and manage purchase orders
  • Forecast purchasing demand

12. Quality Management

  • Inspect and assess product quality
  • Analyze quality data
  • Create and manage quality inspection processes
  • Support quality improvement activities
  • Create quality reports

13. Logistics Management

  • Manage and optimize transportation processes
  • Analyze logistics data
  • Create and manage transportation schedules
  • Support warehouse management
  • Forecast transportation demand

14. Project Management

  • Create and manage project plans
  • Analyze and track project progress
  • Manage project documentation
  • Support project risk management
  • Create project progress reports

15. Public Relations

  • Create and manage press releases
  • Analyze media and communications data
  • Manage and optimize PR campaigns
  • Create and manage event schedules
  • Support communications crisis management
Part 4.Application Evaluation and Implementation
  • Evaluate the effectiveness of AI applications in the organization
  • Discuss challenges and solutions in AI implementation
  • Examples of successful enterprise AI applications
  • Develop an enterprise AI implementation and adoption plan.

5Training Methodology

30% theory – 70% practice. The instructor presents the knowledge framework concisely, followed by discussions, case studies, self-assessments, scenario-based exercises, and action planning to strengthen workplace application.

Group Discussion
Group Discussion
Individual Exercise
Individual Exercise
Group Presentation
Group Presentation
Brainstorming
Brainstorming
Instructor-Guided Practice
Instructor-Guided Practice
Experiential Game
Experiential Game
In-class Activities
In-class Activities
Role-play Activities
Role-play Activities

6Class Information & Enrollment

Upcoming Public Training Schedule

Upcoming Course SchedulesExpected ScheduleClass HoursLocationTuition FeeEarly-bird FeeEnroll
Saturday – Sunday weekly08:30 – 16:30Ho Chi Minh CityVND 6,500,000VND 5,500,000Enroll
Monday – Friday18:00 – 21:30HanoiVND 6,500,000VND 5,500,000Enroll
Note: Total duration: 2 days / 4 sessions. The early-bird fee applies when payment is made at least 15 days before the course start date. Learners may attend the first session on a free trial basis; Infochief will refund 100% of the tuition if the learner chooses not to continue after the first session. The official schedule will be confirmed with registered learners before the course begins.

Location: Ho Chi Minh City: 6th Floor, 59 Cao Thang Street, Ban Co Ward, Ho Chi Minh City. Hanoi: 7th Floor, Van Ho Shopping Center, 51 Le Dai Hanh Street, Hai Ba Trung Ward, Hanoi.

In-house Training (In-house)

DurationClass SizeTuition Fee
2 days / 4 sessionsUp to 35 learners/classVND 58,500,000/class

Other Costs (if any): Depending on the training location, the instructor’s travel and hotel accommodation expenses may be charged separately.

Request In-house Consultation →

7Learning Materials & Certification

Infochief Course Materials

Vietnamese course materials for each module, English reference materials, and sample practical exercises.

IT Templates & Toolkits

Forms, Checklists, Templates, Scorecards, Procedures, Flowcharts, Guidance, Samples, Rules, Policies, Questionnaires, Assessments, and Comparison Charts.

Explore the Toolkits →
Sample Boost Workplace Productivity with ChatGPT course certificate issued by Infochief Academy

Boost Workplace Productivity with ChatGPT

Learners who complete the full program and all end-of-course requirements will receive a “Boost Workplace Productivity with ChatGPT” certificate from Infochief Academy.

Learners must complete a final project to demonstrate their understanding and ability to apply the course content in a real business environment.

Certification Information →

8Learner Testimonials

Lương Khánh - Infochief Academy learner
Lương KhánhIT Deputy Manager · OCB

The modules closely reflect the needs of IT managers; discussions, real-world scenarios, and the final project strengthen practical application.”

Lê Phi Nhiên - Infochief Academy learner
Lê Phi NhiênIT Manager · ALTUS

The highly practical content, open learning environment, and professional peer community provide a strong foundation for long-term management capability development.”

Trần Thanh Sơn - Infochief Academy learner
Trần Thanh SơnIT Manager · Thien Long

The course shifted my perspective from technical operations toward creating business value, while also strengthening essential management skills.”

Võ Thanh Uy - Infochief Academy learner
Võ Thanh UyIT Manager · PNJ

The course materials combine international standards with the Vietnamese business context; the instructor’s experience and supporting toolkits help improve practical management effectiveness.”

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9Featured Clients

Completion ceremony for the ChatGPT Applications in Administrative Management course in Tien Giang.Completion ceremony for the ChatGPT Applications in Administrative Management course in Tien Giang.Completion ceremony for the ChatGPT for Workplace Productivity course in Hanoi.Completion ceremony for the ChatGPT for Workplace Productivity course in Hanoi.Completion ceremony for the ChatGPT for Workplace Productivity course in Ho Chi Minh City.Completion ceremony for the ChatGPT for Workplace Productivity course in Ho Chi Minh City.Completion ceremony for the Chief Information Officer - CIO Public course for IT managers in Ho Chi Minh City.Completion ceremony for the Chief Information Officer - CIO Public course for IT managers in Ho Chi Minh City.Completion of the IT Manager course for IT department managers, delivered as Public training in Ho Chi Minh City.Completion of the IT Manager course for IT department managers, delivered as Public training in Ho Chi Minh City.Completion ceremony for the Chief Information Officer - CIO Public course for IT managers in Ho Chi Minh City.Completion ceremony for the Chief Information Officer - CIO Public course for IT managers in Ho Chi Minh City.
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