IT managers participating in a leadership capability development program in a corporate environment

The First 90 Days of IT Leadership

A focused program that helps learners quickly understand the current state of the IT environment and the broader business context.

Course Contents

1Course Overview

In a fast-changing technology environment, the first 90 days of an IT leader are critical for establishing credibility, building trust, and creating a foundation for long-term success. This period is essential for quickly understanding the current technology landscape, identifying strategic priorities, building relationships with business functions, and taking early actions that demonstrate leadership capability. When managed effectively, the first 90 days enable IT leaders to establish a clear vision, engage the team, and create momentum for Digital Transformation and stronger business competitiveness.

Infochief Academy’s “The First 90 Days of IT Leadership” course equips learners with strategic thinking, management tools, and practical action methods for transitioning into an IT leadership role. Learners develop the ability to rapidly assess the current IT environment, identify strategic priorities, build collaborative stakeholder relationships, and implement early initiatives that create visible impact during the first 90 days. These capabilities help IT leaders establish credibility, shape a clear vision, and lead their teams toward sustainable Digital Transformation objectives.

Duration2 days / 4 sessions

Delivery FormatIn-house at the organization

Class SizeUp to 35 learners/class

CertificationCompletion Certificate issued by Infochief

2Training Objectives

Quickly understand the current state of the IT environment and the business context.
Identify strategic priorities and develop a 30-60-90 day action plan.
Build credibility and trust with senior management, peers, and the IT team.
Develop management, resource coordination, and change management skills.
Define an IT vision and roadmap for contributing to business objectives.
Implement early initiatives that create visible impact and demonstrate leadership capability.

3Target Participants

1. Newly appointed IT Managers.

2. Heads of IT functions/departments (Infrastructure, Security, Applications, Helpdesk, etc.).

3. Deputy IT Managers or Team Leaders being developed for management roles.

4. Successor CIOs/CTOs identified in the organization’s talent pipeline.

5. Experienced IT professionals preparing to transition into management roles.

6. IT Project Managers who have recently assumed team leadership responsibilities.

7. IT Operations Managers seeking to strengthen their management capabilities.

4Course Content

Part 1:Positioning the IT Leadership Role in the First 30 Days

Core Mindset and Capabilities of IT Leaders
Michael Watkins’ “First 90 Days” model
Applying SWOT and PESTLE analysis in an IT context
Rapid assessment of IT infrastructure and resources
Identify expectations from senior management and business functions
Case Study: “Taking over a new IT Manager role”
Practice: Develop a 30-day IT assessment and current-state reporting plan

Part 2:Building a Strategic Foundation during Days 30–60

Build trusted relationships with the team and stakeholders
Stakeholder Mapping & Power-Interest Grid techniques
Using the Balanced Scorecard to guide IT direction
Establishing OKRs/KPIs for the IT department
Quick Wins approach – implementing high-impact early initiatives
Case Study: “Improving Helpdesk performance within 60 days”
Practice: Develop a 60-day strategic plan for IT

Part 3:Strengthening Leadership and Management Capabilities during Days 60–90

Coordination, delegation, and change management skills
Applying the ADKAR model to IT change management
IT Risk Management process
Agile & Scrum project management techniques for IT leaders
Case Study: “Implementing an ERP project as an IT leader”
Practice: Design a 90-day change management plan

Part 4:Defining the Long-term Vision and Roadmap after 90 Days

Build an IT strategic vision aligned with business objectives
IT Governance model based on COBIT/ISO 38500
Developing a Digital Transformation roadmap (Digital Roadmap)
Assess team capabilities and develop an IT talent development plan
Case Study: “Designing a three-year roadmap for the IT department”
Practice: Present the 90-day plan and long-term IT vision.

5Training Methodology

30% theory – 70% practice. The instructor presents the knowledge framework concisely, followed by discussions, case studies, self-assessments, scenario-based exercises, and action planning to strengthen workplace application.

6Class Information & Enrollment

In-house Training (In-house)

Delivery Format	Duration	Class Size	Tuition Fee	Enroll
In-house Training	2 days / 4 sessions	Up to 35 learners/class	VND 48,500,000	Consultation

Note: Depending on the training location, the instructor’s travel and accommodation expenses may be charged separately.

Request In-house Consultation →

7Learning Materials & Certification

Infochief Course Materials

Vietnamese course materials for each module, English reference materials, and sample practical exercises.

IT Templates & Toolkits

Forms, Checklists, Templates, Scorecards, Procedures, Flowcharts, Guidance, Samples, Rules, Policies, Questionnaires, Assessments, and Comparison Charts.

Explore the Toolkits →

Sample The First 90 Days of IT Leadership certificate issued by Infochief Academy

Course Completion Certificate

Learners who complete the program will receive a course completion certificate from Infochief Academy.

Certification Information →

8Learner Testimonials

Lê Đức HuyIT Manager · Sacombank

The course helped me systematize my IT Management experience, clarify my career direction, and better understand how to organize IT in alignment with business growth.”

Lê Phú Hoàng - Infochief Academy learner

Lê Phú HoàngIT Manager · Euro Auto (BMW Importer)

The instructor’s knowledge, soft skills, and practical experience help learners clarify their career direction and strengthen their management capabilities.”

Trần Văn Mười - Infochief Academy learner

Trần Văn MườiIT Manager · Khang Thong Group

The program provides practical management knowledge, helps shape career development, offers implementation tools, and provides continued support after the course.”