IT professionals and managers learning about technology asset management in a corporate environment

IT Asset Management

A focused program that helps learners understand the role and importance of IT Asset Management in the enterprise.

Course Contents

1Course Overview

IT Asset Management is critical to ensuring that organizations use technology infrastructure efficiently, optimize costs, and reduce risk. Effective lifecycle management—from procurement and deployment through operations and replacement—helps control investment costs and prevent waste or asset loss. IT Asset Management also strengthens compliance and security while supporting strategic technology decisions, providing a sustainable foundation for long-term operations and growth.

Infochief Academy’s “IT Asset Management” course equips learners with the knowledge, skills, and tools required to control, track, and optimize the entire lifecycle of IT assets. Learners develop practical methods for procurement planning, operational management, performance assessment, compliance, and effective technology investment strategy. These capabilities help IT departments manage costs rigorously while creating sustainable value and supporting stronger business competitiveness in the digital era.

Duration2 days / 4 sessions
Delivery FormatIn-house at the organization
Class SizeUp to 35 learners/class
CertificationCompletion Certificate issued by Infochief

2Training Objectives

  1. Understand the role and importance of IT Asset Management in the enterprise.
  2. Understand the IT asset lifecycle management process from procurement through disposal.
  3. Apply models and tools to control, track, and optimize IT asset costs.
  4. Develop and implement IT asset management policies and rules that support compliance.
  5. Develop data analysis and reporting skills to evaluate asset utilization.
  6. Define technology investment and reinvestment strategies aligned with business objectives.

3Target Participants

1. IT Managers / Heads of IT responsible for technology infrastructure and costs.
2. IT Asset Managers directly responsible for tracking and controlling asset lifecycles.
3. System Administrators involved in managing and operating equipment and servers.
4. IT Procurement Specialists responsible for selection, purchasing, and contracts.
5. IT Operations Managers seeking to optimize asset utilization.
6. IT Helpdesk / Support Leads responsible for controlling, issuing, and recovering user devices.
7. IT Compliance & Risk Officers monitoring compliance and risks related to IT assets.
8. Internal IT professionals being developed for IT asset management roles.

4Course Content

Part 1:IT Asset Management Overview
  • IT Asset and IT Asset Management (ITAM) concepts
  • Roles and objectives of ITAM
  • IT asset lifecycle (Asset Lifecycle)
  • Relationship between ITAM and other ITIL processes (CMDB, Change, Incident, Service Catalog)
  • ISO/IEC 19770 good-practice model
  • Case Study: managing laptops and licensed software in the enterprise
  • Exercise: identify IT assets within the organization
Part 2:IT Asset Management Process
  • Acquisition & Procurement process
  • Deployment & Allocation process
  • Tracking & Inventory process
  • Maintenance & Optimization process
  • Decommissioning & Disposal process
  • Techniques for integrating CMDB with ITAM
  • Example: managing the lifecycle of data center servers
  • Practice: build a PC and software asset management process
Part 3:Tools, Techniques, and Methods
  • IT Asset Management tools (ServiceNow, BMC, Ivanti)
  • Asset tagging techniques (Asset Tagging & Barcode/RFID)
  • Software license and entitlement management (SAM – Software Asset Management)
  • Periodic inventory and compliance control methods
  • Asset cost management and optimization (Cost Optimization)
  • Case Study: controlling cloud resource costs
  • Exercise: classify software by license type
Part 4:Practical Applications & Integrated Exercise
  • Integrating ITAM with risk management and security
  • ITAM in Service Management
  • ITAM in Hybrid Cloud & SaaS environments
  • Applying ITAM to IT budget planning
  • Case Study: enterprise-wide ITAM implementation in a telecommunications company
  • Workshop: design an IT Asset Management framework for the organization
  • Integrated Exercise: develop a 12-month IT asset management plan.

5Training Methodology

30% theory – 70% practice. The instructor presents the knowledge framework concisely, followed by discussions, case studies, self-assessments, scenario-based exercises, and action planning to strengthen workplace application.

Group Discussion
Group Discussion
Individual Exercise
Individual Exercise
Group Presentation
Group Presentation
Brainstorming
Brainstorming
Instructor-Guided Practice
Instructor-Guided Practice
Experiential Game
Experiential Game
In-class Activities
In-class Activities
Role-play Activities
Role-play Activities

6Class Information & Enrollment

In-house Training (In-house)

Delivery FormatDurationClass SizeTuition FeeEnroll
In-house Training2 days / 4 sessionsUp to 35 learners/classVND 48,500,000Consultation
Note: Depending on the training location, the instructor’s travel and accommodation expenses may be charged separately.
Request In-house Consultation →

7Learning Materials & Certification

Infochief Course Materials

Vietnamese course materials for each module, English reference materials, and sample practical exercises.

IT Templates & Toolkits

Forms, Checklists, Templates, Scorecards, Procedures, Flowcharts, Guidance, Samples, Rules, Policies, Questionnaires, Assessments, and Comparison Charts.

Explore the Toolkits →
Sample IT Asset Management certificate issued by Infochief Academy

Course Completion Certificate

Learners who complete the program will receive a course completion certificate from Infochief Academy.

Certification Information →

8Learner Testimonials

Trần Văn Mười - Infochief Academy learner
Trần Văn MườiIT Manager · Khang Thong Group

The program provides practical management knowledge, helps shape career development, offers implementation tools, and provides continued support after the course.”

Lê Nguyễn Thanh Hai - Infochief Academy learner
Lê Nguyễn Thanh HaiIT Manager · PV Trans

The systematic management content, together with toolkits, processes, and templates, gives learners a stronger foundation for implementing IT plans professionally.”

Võ Thanh Uy - Infochief Academy learner
Võ Thanh UyIT Manager · PNJ

The course materials combine international standards with the Vietnamese business context; the instructor’s experience and supporting toolkits help improve practical management effectiveness.”

Nguyễn Thanh Hiền - Infochief Academy learner
Nguyễn Thanh HiềnIT Manager · VNPT Long An

The program provides a comprehensive view of IT management, from planning and implementation through evaluation and development of an organizational investment roadmap.”

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9Featured Clients

Completion ceremony for the IT Management and Operations course at Cam Ranh International Terminal Joint Stock Company, Cam Ranh City.Completion ceremony for the IT Management and Operations course at Cam Ranh International Terminal Joint Stock Company, Cam Ranh City.IT Operations Administration training for the IT Center of Hai Phong Port.IT Operations Administration training for the IT Center of Hai Phong Port.Professional IT Operations Administration class in Ho Chi Minh City.Professional IT Operations Administration class in Ho Chi Minh City.Infochief training activity image 35Professional IT Operations Administration Public class in Ho Chi Minh CityInfochief training activity image 36Professional IT Operations Administration Public class in Ho Chi Minh CityInfochief training activity image 37Professional IT Operations Administration Public class in Ho Chi Minh City
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