Nguyễn Xuân ĐạiDeputy Director, IT Center · Thai Tuan Group
The program provides a clearer view of IT leadership: leaders need not only technical expertise, but also strong management capabilities and the ability to apply knowledge in practice.”
Chief Digital Officer - CDO
Develop Digital Transformation leadership capabilities: define objectives, assess readiness, build strategy, govern the initiative portfolio, and lead organizational change.
Course Contents
1Course Overview
The Chief Digital Officer (CDO) leads the organization in assessing and implementing Digital Transformation through technology and data. The role requires cross-functional leadership, project management capability, understanding of business models, and the ability to coordinate change across the enterprise.
Digital Transformation is not simply about adopting specific technologies; it also requires genuine cultural change across the organization, beginning with the people who create and use those technologies. A key responsibility of the CDO is to guide the organization through transformation by applying appropriate tools and best practices to improve efficiency and optimize business strategy.
Infochief Academy’s “Chief Digital Officer” course focuses on developing executive-level Digital Transformation leadership. Learners build the capability to develop transformation strategy and roadmaps, establish governance mechanisms and initiative portfolios, prioritize investments, coordinate cross-functional resources, manage risks, and lead change so that transformation programs deliver measurable business value.
Duration5 days / 10 sessions
Delivery FormatPublic / In-house
LevelDigital Transformation Leadership
CertificationChief Digital Officer
2Training Objectives
- Understand the roles, responsibilities, and day-to-day work of a CDO in large organizations.
- Master approaches, methods, and techniques for implementing Digital Transformation in an enterprise.
- Develop core digital strategic objectives aligned with the organization’s existing business strategy.
- Plan and govern large-scale Digital Transformation projects and manage partners and vendors to achieve strong project outcomes.
- Use practical toolkits and templates designed for Digital Transformation professionals, drawing on approaches used by global consulting firms such as McKinsey, Deloitte, and BCG.
- Develop Digital Transformation consulting and governance capabilities through guidance from experienced instructors.
- Build the capability to solve Digital Transformation challenges in your organization using world-class approaches.
3Target Participants
i. Enterprise leadership: Chairperson, CEO, Board of Directors, Members’ Council, Executive Board, senior leadership team, assistants to the Chairperson, and assistants to the CEO.
ii. Middle managers: functional directors and heads/deputy heads of departments, divisions, and business units.
iii. IT Director / Deputy IT Director / CIO
iv. Senior IT Manager
v. IT Manager / Deputy IT Manager
vi. Professionals with substantial knowledge or experience in enterprise management and operations.
vii. Professionals aspiring to become Chief Digital Officers (CDOs).
4Course Content
PART 01.DEFINE ENTERPRISE DIGITAL TRANSFORMATION OBJECTIVES
- Define the digital business vision, objectives, and strategy
- Assess the drivers for Digital Transformation
- Assess the purpose of Digital Transformation
- Assess desired Digital Transformation outcomes
- Define Digital Transformation objectives
- Practice with Sample Templates
PART 02.ASSESS DIGITAL TRANSFORMATION READINESS
- Digital Transformation Maturity Framework
- Identify Enterprise Assessment Factors
- Survey Data Collection Techniques
- Analyze Survey Data
- Assess Needs, Challenges, and Opportunities
- Assess Digital Transformation Maturity
- Report Maturity Assessment Results
- Develop a Maturity Improvement Plan
- Practice with Sample Templates
PART 03.ANALYZE DIGITAL NEEDS AND SOLUTIONS
- Business Requirements List
- Analyze Business Requirements and Solutions
- Analyze Target Customer Segments, Needs, Expectations, and Behaviors
- Identify Priority Customer Segments
- Factors Affecting Customer Experience and Satisfaction
- Assess Customer Needs, Challenges, and Opportunities
- Customer Solutions and Experience
- Stakeholders and Roles in Digital Transformation Projects
- Projects, Activities, Milestones, and Budgets
- Define Project Performance Indicators and Evaluation Methods
- Practice with Sample Templates
PART 04.ANALYZE DATA AND BUSINESS PROCESSES
- Data Digitization Steps
- Describe and Classify Data
- Data Digitization Plan
- Describe Operational Processes
- Process Digitization Steps
- Process Digitization Plan
- Solution Evaluation Criteria
- Solution Comparison Matrix
- Vendor Evaluation Criteria
- Vendor Comparison Matrix
- Practice with Sample Templates
PART 05.DEVELOP A DIGITAL TRANSFORMATION PROJECT PROPOSAL
- Write a Digital Transformation Project Proposal
- Design a Digital Enterprise Architecture Model
- Design an Application Architecture Model
- Design a Data and Information Architecture Model
- Design a Technology Architecture Model
- Design an Organization and People Architecture Model
- Project Charter
- Project Kick-off
- Practice with Sample Templates
PART 06.DIGITAL TRANSFORMATION PROJECT PLANS
- Project Scope Plan
- Detailed Implementation Plan
- Human Resource Plan
- Budget Plan
- Procurement Plan
- Communications Plan
- Risk Management Plan
- Security Assessment Plan
- Change Management Plan
- Integrated Change Control
- Quality Management Plan
- Testing Plan
- Training and Handover Plan
- Performance Reporting Plan
- Go-Live Plan
- Practice with Sample Templates
PART 07.IMPLEMENT THE DIGITAL TECHNOLOGY PLATFORM
- Digital Technology Requirements List
- Define Digital Technology Requirements
- Assess Technology Vendor Capabilities
- Select Reliable, High-quality Vendors
- Contracts for Purchasing or Leasing Digital Technology Services
- Implement and Operate Technology Solutions
- Evaluate and Improve Digital Technology Solutions
- Practice with Sample Templates
PART 08.DEVELOP THE DIGITAL OPERATIONS TEAM
- Classify Staff Activities and Skills
- Define Operations Team Roles and Capabilities
- Workforce Recruitment Plan Based on Requirements
- Job Descriptions for Digital Transformation Activities
- Guidelines for Training Operations Staff
- Work Environment Survey
- Build a Supportive and Employee-friendly Work Environment
- Practice with Sample Templates
PART 09.TEST AND VALIDATE OPERATIONS
- Survey Questions for Customers and Employees
- Analyze Feedback from Customers, Employees, and the Community
- Refine the Minimum Viable Product (MVP)
- Report on MVP Adjustments
- Report Digital Transformation Operational Status
- Practice with Sample Templates
PART 10.EVALUATE DIGITAL TRANSFORMATION PROJECT RESULTS
- Allocate Resources, Technology, Processes, and Risk Controls
- Collect KPI Data
- Analyze KPI Data
- Evaluate KPI Results
- Recommend KPI Improvement Actions
- Report KPI Targets, Results, and Improvement Actions
- Assess the Organization’s Digital Transformation Culture
- Assess Scalability and Growth Potential
- Plan for Emerging Technology Trends
- Practice with Sample Templates
5Training Methodology
30% theory – 70% practice. The instructor presents the knowledge framework concisely, followed by discussions, case studies, self-assessments, scenario-based exercises, and action planning to strengthen workplace application.
6Class Information & Enrollment
Upcoming Public Training Schedule
| Expected Start Date | Schedule | Class Hours | Location | Tuition Fee | Early-bird Fee | Enroll |
|---|---|---|---|---|---|---|
| --/--/---- | Saturday – Sunday | 08:30 – 16:30 | Ho Chi Minh City | 12.500.000 VND | 11.500.000 VND | Enroll |
| --/--/---- | Monday – Friday | 18:00 – 21:30 | Hanoi | 12.500.000 VND | 11.500.000 VND | Enroll |
Note: The early-bird fee applies when tuition is paid at least 15 days before the course start date. Learners may register to attend the first session on a trial basis; Infochief will confirm the official schedule with registered learners before the course begins.
Total Training Duration: 5 days / 10 sessions.
Total Training Duration: 5 days / 10 sessions.
In-house Training
| Duration | In-house Tuition Fee |
|---|---|
| 5 days / 10 sessions | VND 78,500,000 |
| 3 days / 6 sessions | VND 58,500,000 |
Class size: Up to 35 learners per class. Additional costs (if applicable): Depending on the training location, instructor travel and accommodation costs may be charged separately.
Request In-house Consultation →7Learning Materials & Certification
Infochief Course Materials
Vietnamese course materials for each module, English reference materials, and sample practical exercises.
IT Templates & Toolkits
Forms, Checklists, Templates, Scorecards, Procedures, Flowcharts, Guidance, Samples, Rules, Policies, Questionnaires, Assessments, and Comparison Charts.
Explore the Toolkits →
Chief Digital Officer
Learners who complete the full program and all end-of-course requirements will receive a “Chief Digital Officer” certificate from Infochief Academy.
Certification Information →8Learner Testimonials
Trần Thanh SơnIT Manager · Thien Long
The course helps shift the perspective from technical operations to creating business value, while strengthening essential management capabilities.”
Nguyễn Thanh HiềnIT Manager · VNPT Long An
The program provides a comprehensive view of IT management, from planning and implementation to evaluation and development of an investment roadmap for the organization.”
Lê Phú HoàngIT Manager · Euro Auto (BMW Importer)
The instructor’s knowledge, soft skills guidance, and practical experience help learners clarify their career direction and strengthen management capabilities.”
9Featured Clients
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Completion of the Chief Information Officer - CIO course for IT department managers, delivered as a Public program in Ho Chi Minh City.
Completion of the Chief Information Officer - CIO course for IT department managers, delivered as a Public program in Hanoi.
Completion of the Chief Information Officer - CIO course for IT department managers, delivered as a Public program in Ho Chi Minh City.
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