In all activities of IT management daily; the management and development of lower-level IT staff is the most difficult tasks, the requiring the manager have knowledge, experience and the qualities of a good leaders.
With group of support tools developed IT staff, we provide here are the most important tools and can help you establish a specific plan to manage IT staff information such as: IT staff profile, job description, competency assessment, training plan and KPI annual.
Below is a list of documents you will find in the toolkit. Click on index file button to see which templates are included.
Price: $23.00
File type |
File name |
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Part-1. New Recruitment |
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ITD_SF01.Form_IT Staff Needs Assessment.xls | ||||||||||
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ITD_SF02.Guidance_IT Resource Interview Guide.xls | ||||||||||
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ITD_SF03.Guidance_New IT Staff Guidance.xls | ||||||||||
Part-2. Job Description |
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ITD_SF01.Sample_Help Desk Job Description.doc | ||||||||||
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ITD_SF02.Sample_IT Administrator Job Description.doc | ||||||||||
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ITD_SF03.Sample_Systems Supervisor Job Description.doc | ||||||||||
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ITD_SF04.Sample_Applications Programmer Job Description.doc | ||||||||||
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ITD_SF05.Sample_IT Manager CIO Job Description.doc | ||||||||||
Part-3. IT Career Path |
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ITD_SF01.Form_IT Staff Profile.xls | ||||||||||
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ITD_SF02.Form_IT Employee Skills Matrix Chart.xls | ||||||||||
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ITD_SF03.Flowchart_IT Career Roadmap.xls | ||||||||||
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ITD_SF04.Form_IT Employee Development Plan.doc | ||||||||||
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ITD_SF05.Form_IT Employee Training Plan.xls | ||||||||||
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ITD_SF06.Form_IT Staff Promotion.xls | ||||||||||
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ITD_SF07.Form_IT Staff Warning.xls | ||||||||||
Part-4. IT Staff Performance Assessment |
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ITD_SF01.Form_IT Services Desk Performance Self Assessment.doc | ||||||||||
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ITD_SF02.Form_IT Support Performance Self Assessment.doc | ||||||||||
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ITD_SF03.Form_IT Manager-CIO-CTO Self Assessment.xls | ||||||||||
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ITD_SF04.Form_IT Staff Performance Review.doc | ||||||||||
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ITD_SF05.Form_IT Probationary Management Employee Performance Review.doc | ||||||||||
Part-5. Resignation Checklist |
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ITD_SF01.Form_IT Tasks Transfer Checklist.xls | ||||||||||
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ITD_SF02.Checklist_IT Employee Resignation.doc | ||||||||||
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Price: $23.00 |
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IT Manager must be responsible for all IT activities to support for business strategic objectives. The usual objectives are focus on: IT strategy, technology system; budget, investment, organization and staff motivation;
The necessary requirements for an IT manager or IT leaders are: Ability to develop strategies and leadership; customer relationship management; suppliers and employees; project management; solving business problems with MIS systems; ensure continuous operation and disaster recovery of IT system.
IT toolkit has REVOLUTIONIZED our IT, It forms the bedrock of our SOP toolkit, enables us to generate run books and has dramatically lowered the cost of training new IT staff, while increasing user's satisfation .
Once we implemented IT Toolkit, all of that changed. Now we have an IT final plan that looks professional, is well organized and makes it easy for everyone to find the information that they need.
The responses from clients has been very positive as well. Even the ones who have the information don't have it as wellorganized as we do and they really appreciate having everything together. Most importantly, we are becoming more efficient and that leads to greater IT Manager!
The toolkits provides a framework for a best practice implementation - where if your best practice changes or refines, your entire documentation environment follows.
The IT Toolkit brings order to the chaos of managing and delivering on documentation for our clients. It has let me reduce the burden on my engineers managing documentation and allowed them to focus back on the client. It's a game changer .
I have been searching for a good tool that will help avoid duplicate entries for documentation purposes. The IT Toolkit did just that and more. All of our engineers absolutely love this tool. We eliminated 2 tools and replaced them with the IT Toolkit which is much more effective and faster.
The step-by-step IT Toolkit is easy to use and there is zero ramp up time - you can read this clearly laid out ebook and implement right away. I appreciate that you make the process easier on my clients and still give them 100% control.
The IT Toolkit gives me a broader understanding of the use and efficency of IT management. It presents a friendly, easy way to do something I've known would be good for me.
The toolkit is helping organize my thoughts and training methods with our IT Inside crew already.
Excellent IT Toolkits. It is a must for all CIO and technology managers.
A very useful toolkit. It's one of the best tools I have ever taken. I wish all IT managers could take it.
These toolkits have helped me gain confidence in my ability and empowered me to be an IT manager.